There are many care options available to care consumers now and it is important to make sure you select the right one for your needs. Regency adopts your family into the Regency family giving your loved one the same service as we give to our loved ones.
We realise the importance of trust and keeping your family and loved ones safe and well looked after. We are available 24/7 to help when needed and provide external support should it be needed.
Quality of care is critical and we work hard with our carers to ensure they stay up to date with current standards and offer them ongoing training should they wish.
Many care providers are not very good at ongoing communications and obtaining feedback from clients to be used to improve services. We actively seek and act upon feedbac with our continual learning strategy and approach.
We employ a ‘keep in touch’ programme with all of our clients and carers alike and love chatting on the telephone or in person over tea and biscuits.
Call us now and see what we can do for you.